Bahasa Inggris lisan · Panduan · 31 Oktober 2026 · 6 menit baca
Percakapan Penjual dan Pembeli dalam Bahasa Inggris: 6 Contoh Dialog dan Kalimat Penting
Percakapan penjual dan pembeli dalam bahasa Inggris adalah salah satu dialog yang paling sering muncul di pelajaran sekolah, dan salah satu yang paling berguna di kehidupan nyata: saat traveling, saat ada turis di tokomu di Bali atau Yogyakarta, atau saat kerja di retail. Setiap percakapan belanja punya langkah yang sama: salam, meminta sesuatu, harga, pembayaran dan pamit. Di bawah ini ada enam dialog natural di berbagai toko, kalimat untuk penjual dan pembeli, dan kesalahan yang sering dibuat orang Indonesia.
Kalimat penting
| Pembeli | Penjual |
|---|---|
| Excuse me, do you have…? | Can I help you? / Are you looking for anything? |
| I’m looking for… | What size / colour are you looking for? |
| How much is this? / How much are these? | It’s 75,000 rupiah. / They’re 10 dollars each. |
| Can I try it on? | The fitting room is over there. |
| Do you have it in a bigger size? | Let me check for you. |
| I’ll take it. | Anything else? |
| Can I pay by card? | Cash or card? / Would you like a bag? |
| Just looking, thanks. | No problem, let me know if you need anything. |
Cara membaca harga dalam rupiah. Dalam bahasa Inggris pemisah ribuan adalah koma, bukan titik: Rp 75.000 ditulis 75,000 rupiah dan dibaca seventy-five thousand rupiah. Rp 1.500.000 dibaca one point five million rupiah atau one and a half million. Jangan bilang seventy-five point zero zero zero: titik dalam bahasa Inggris adalah desimal.
Dialog 1: di toko kelontong
Shopkeeper: Good morning! What can I get you? Customer: Good morning. I need two kilos of rice and a litre of milk, please. Shopkeeper: Sure. Which rice, the regular one or the premium? Customer: The premium, please. And do you have brown bread? Shopkeeper: Sorry, we’ve run out. It’ll come in this evening. Customer: OK, then just a loaf of white bread. Shopkeeper: Anything else? Customer: No, that’s all. How much is it? Shopkeeper: That’s 68,000 rupiah altogether. Customer: Here you are. Shopkeeper: Thank you. Have a nice day!
Perhatikan two kilos of rice, a litre of milk: jumlah + of + barang. Orang Indonesia sering bilang two kilo rice, tanpa -s dan tanpa of, karena «dua kilo beras» tidak butuh keduanya.
Dialog 2: di toko baju
Assistant: Hi, can I help you? Customer: Yes, I’m looking for a formal shirt for a job interview. Assistant: What size are you? Customer: Medium, I think. Assistant: We have these in white and light blue. Customer: Can I try the blue one on? Assistant: Of course. The fitting rooms are at the back. (Beberapa menit kemudian) Customer: It’s a bit tight. Do you have it in large? Assistant: Yes, here you go. Customer: This one fits perfectly. I’ll take it. Assistant: Great. Would you like a bag? Customer: No, thanks. I brought my own.
It’s a bit tight artinya agak sempit, loose artinya kebesaran/longgar. It fits artinya ukurannya pas; it suits you artinya cocok/bagus dipakai olehmu.
Dialog 3: di toko elektronik
Customer: Excuse me, I’m looking for a phone charger for this model. Shopkeeper: Let me see… You need a USB-C fast charger. Customer: How much is it? Shopkeeper: The original one is 350,000 rupiah. This one is 150,000. Customer: What’s the difference? Is the cheaper one genuine? Shopkeeper: No, it’s a third-party brand. The original charges faster and has a one-year warranty. Customer: I’ll take the original, then. Can I pay by card? Shopkeeper: Sure. Please tap your card here… Done. Here’s your receipt. Customer: Thanks a lot.
Di Indonesia kita bilang «ori» dan «KW». Dalam bahasa Inggris: original / genuine dan fake / counterfeit / a copy. Warranty adalah garansi.
Dialog 4: tawar-menawar di pasar
Tawar-menawar wajar di pasar tradisional dan pasar seni di Indonesia, juga di banyak negara Asia, tapi tidak di kebanyakan toko di Eropa atau Amerika Utara.
Tourist: How much is this batik? Seller: 300,000. Tourist: That’s a bit expensive. Can you do 200,000? Seller: Oh no, this is hand-made, very good quality. 270,000. Tourist: What about 220,000? I’ll buy two. Seller: Two pieces… OK, 240,000 each. Final price. Tourist: Deal.
Kalimat berguna: Can you give me a discount? / What’s your best price? / That’s my final offer. / Is that your last price?
«Bisa kurang?» jangan diterjemahkan Can less?. Itu terjemahan yang paling terkenal di pasar Bali, dan penjual memang paham, tapi yang natural adalah Can you go lower? atau Can you give me a better price?
Dialog 5: retur barang
Customer: Hi, I bought this kettle here last week, but it doesn’t work. Assistant: I’m sorry about that. Do you have the receipt? Customer: Yes, here it is. Assistant: Would you like a replacement or a refund? Customer: A replacement, please. Assistant: No problem. I’ll get you a new one. Customer: Thank you. Could you check that it works this time? Assistant: Of course, let me test it now.
Bought dan last week: kejadiannya sudah lewat, jadi pakai bentuk lampau, bukan I buy this kettle last week. Replacement adalah barang pengganti, refund adalah uang kembali.
Dialog 6: di apotek
Pharmacist: Hello, how can I help? Customer: Hi, do you have something for a sore throat? Pharmacist: Do you have a fever or a cough? Customer: Just a slight cough. Pharmacist: These lozenges are good. Take one every three hours. Customer: Are they OK for children? Pharmacist: For children over six, yes. Customer: Great. I’ll take one packet.
Lozenges adalah permen pelega tenggorokan. Obat itu taken, bukan «diminum»: Take one every three hours. Untuk berobat ke dokter, lihat percakapan dokter dan pasien dalam bahasa Inggris.
Kesalahan umum orang Indonesia
“Give me one kilo sugar.”Terdengar seperti perintah, dan of hilang. Bilang Could I have a kilo of sugar, please?“Can less?”/“Can discount?”Kalimat bahasa Inggris butuh subjek dan kata kerja: Can you go lower? / Is there any discount?“Is it ready?”dalam arti «ready stock». Dalam bahasa Inggris: Do you have it in stock? Ready artinya «sudah siap», misalnya pesanan.“How much is these?”Jamak pakai are: How much are these?“Can I try it?”untuk baju. Bilang Can I try it on?“I want to buy one shirt.”Lebih natural: I’m looking for a shirt.“I take this.”Saat memutuskan beli: I’ll take it / I’ll take this one.“Thank you, sis.”Panggilan «kak», «mas», «mbak» tidak diterjemahkan. Cukup Thank you atau Thanks so much.
Latihan percakapan belanja
Dialog belanja mudah ditebak, jadi tempat yang sempurna untuk mulai bicara. Percakapan di bawah artikel ini membuka ruang Shopping di Nomto: Nomi berperan sebagai pelayan toko, kamu bertanya soal ukuran, harga dan pembayaran, dan setelah setiap jawaban kamu melihat versi yang lebih natural. Dialog lainnya ada di percakapan bahasa Inggris sehari-hari dan bahasa Inggris untuk traveling.
Pertanyaan yang sering diajukan
Bagaimana cara memulai percakapan dengan penjual?
Sapa dan sebutkan apa yang kamu cari: Hi, do you have…? atau Excuse me, I’m looking for…
Apa yang biasa diucapkan penjual ke pembeli?
Can I help you? / What size are you? / Anything else? / Cash or card? / Would you like a bag?
Bagaimana cara minta diskon dengan sopan?
Is there any discount on this? / Can you give me a better price? / What’s your best price?
Apa yang diucapkan kalau hanya lihat-lihat?
I’m just looking, thanks. Penjual biasanya menjawab No problem, let me know if you need anything.