Spoken English · Guides · October 30, 2026 · 4 min read

How to say sorry in English: 30 ways to apologise and how to accept an apology

One person apologising with a hand on the chest, the other accepting with a small smile

Saying sorry in English is more than one word. English speakers apologise a lot, in different ways for different situations: a quick Sorry! when you bump into someone, I’m so sorry when you forget a friend’s birthday, I apologise for the delay in a work email. A good apology often has three parts: say sorry, explain briefly, offer to fix it. Below are phrases for every situation, how to accept an apology, the other uses of sorry and sample dialogues.

Small, everyday apologies

Bigger apologies

Apologising at work and in formal situations

The three-part apology

  1. Sorry: I’m really sorry I’m late.
  2. Short reason (not an excuse): My train was cancelled.
  3. Fix or promise: I’ll stay later to finish the work. / It won’t happen again.

Example: I’m sorry I missed the deadline. I underestimated how long the analysis would take. I’ll send it by noon tomorrow and I’ll plan better next time.

Sorry + for / about / that

Accepting an apology

Situation Phrase
Small thing No problem. / No worries. / Don’t worry about it. / That’s OK.
It happens It happens. / These things happen.
Bigger thing Thanks for saying that. / I appreciate the apology.
Forgiving Apology accepted. / Let’s forget about it.
Still upset OK, but please don’t do it again.

Avoid It’s nothing or Never mind when the other person apologises sincerely for something big; it can sound like you are not taking them seriously.

Other meanings of “sorry”

Sample dialogue 1: late for a meeting with a friend

Zara: Hey! I’m so sorry I’m late. The traffic was crazy.
Imran: Don’t worry about it. I just got here myself.
Zara: Really? Thanks. Next coffee’s on me.
Imran: Deal!

Sample dialogue 2: a mistake at work

Ella: Hi Kwame, I’m afraid I sent the client the old price list. That was my mistake.
Kwame: Ah, OK. Have they replied?
Ella: Not yet. I’ve already sent the correct version with an apology.
Kwame: Good. These things happen. Just double-check next time.
Ella: I will. Sorry again.

Sample dialogue 3: a forgotten birthday

Nimal: Dilini, I feel terrible. I completely forgot your birthday yesterday.
Dilini: Oh… yes, I noticed.
Nimal: I’m really sorry. There’s no excuse. Can I take you out for dinner this weekend?
Dilini: OK, apology accepted. But you’re paying!

Common mistakes

Practise apologising naturally

The right apology depends on tone and situation, which is easier to feel in a real conversation. The chat linked below this article opens a free conversation with Nomi on Nomto: ask Nomi to play a friend or a colleague you need to apologise to, and after each reply you see a more natural version. Related guides: ways to say thank you and polite requests in English.

FAQ

What can I say instead of “sorry”?

I apologise. / My apologies. / My mistake. / My bad. (informal) / I feel terrible about it. / Please forgive me.

How do you apologise formally in English?

Please accept my apologies for… or I apologise for…, followed by a short reason and what you will do to fix it.

How do you reply to “sorry”?

For small things: No problem / No worries / That’s OK. For bigger ones: Thanks for saying that / Apology accepted.

Is “sorry for” or “sorry about” correct?

Both. Sorry for is often used with -ing or your own action (sorry for being late); sorry about with a situation (sorry about the mess).

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