How to say “customer service” in Chinese

客服

kèfú

customer service

adjective · HSK 5 · topic “Services and formalities”

“Customer service” in Chinese is 客服, kè fú: the meaning, a recording of how it sounds, the characters stroke by stroke and examples.

How to pronounce it

客服 is read kè fú: 2 syllables. The tone is part of the word: with another melody you get another word, or just a jumble of sounds.

kè — 4th tonesharply falling, like “Stop!”

fú — 2nd tonerising, like a surprised “huh?”

How to write it

客

kè — guest

On top, 宀 “roof”: a guest is someone under your roof.

服

fú — clothes; serve

In 衣服 it is read with the neutral tone.

Strokes go in order: top to bottom and left to right, horizontal before vertical. Tap a character to open its page, with the strokes shown large and the words it appears in. To train your hand, print a handwriting sheet for “客服”.

Examples

Sentences from the course lessons with 客服. Tap the sound icon to listen.

有问题请拨打客服电话。yǒuwèntíqǐngbōdǎkèfúdiànhuàIf you have any questions, please call customer support.
这个问题你可以问一下客服zhègewèntínǐkěyǐwènyíxiàkèfúYou can ask customer support about this.
你怎么还没给客服打电话？nǐzěnmeháiméigěikèfúdǎdiànhuàWhy haven't you called support yet?
您好，这里是客服，请问有什么可以帮您？nínhǎo,zhèlǐshìkèfú,qǐngwènyǒushénmekěyǐbāngnínHello, customer support. How can I help you?
先检查电源，再重新启动；如果还不行，就联系客服。xiānjiǎnchádiànyuán,zàichóngxīnqǐdòng,rúguǒháibùxíng,jiùliánxìkèfúFirst check the power, then restart; if that doesn't help, contact customer support.

More words from the lesson “Calling customer support”

Look up another word in the Chinese–English dictionary: in English, in pinyin or in characters.

Frequently asked questions

How do you say “customer service” in Chinese?

“Customer service” in Chinese is 客服, pinyin kèfú.

What does 客服 mean?

客服 (kèfú) means “customer service”.

How do you write 客服?

客服 is 2 characters: 客 (kè) — guest; 服 (fú) — clothes; serve. The stroke order of each one is shown step by step on this page.

How do you pronounce 客服?

客服 is read kèfú. Tones: kè — fourth tone, fú — second tone. The page has an audio recording.

“customer service” in the lesson “Calling customer support”

This word is from the topic “Services and formalities” of HSK 5. In the lesson you hear it in a dialogue, build a sentence with it and say it out loud. Start for free, no sign-up needed.

Start for free